FAQ Second Version
What is Tarana?
Tarana is an online retail store that provides you best products related to men, women, kids, home accessories etc. We make marketing research, note down consumer behavior and merchandise according to the consumer demand. We are eager to provide our customers with best quality products at very reasonable and competitive prices.
How we calculate shipping charges?
We offer free shipping on orders above Rs.1,999.
For orders below Rs.1,999 we charge a Rs. 150 fix per order.
Our web system automatically calculates shipping charge when customer places his/her order.
Can I open Cash on Delivery order before payment to courier agent?
No. You cannot open the package without paying the order amount to the courier. Tarana sells every thing with customer oriented return and exchange policy. If you don’t like the ordered products, you can send us back and we will receive our products without any question. We offer you money back guaranty. See Return and Exchange Policy for details.